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If you did use a credit card, then send front and back copies of your photo ID, along with a proof of address document dating back no further than two months. Furthermore, you will need to send front and back copies of the cards you have used to fund the account – but you can block out sensitive information on these documents. Finally, you can find the Card Authorisation form on the Banking section of the site, and you’ll need to send this over too. We also have a phone number which you can get in touch with for support in real time if you prefer the old fashioned method.
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