Email is an efficient and easy method of communication with customers, colleagues and other business partners. Security concerns arise when you exchange confidential documents via email. Emails can be accessed and sent to the wrong recipients. This makes it difficult to secure confidential information. This can expose an organization to a variety of risk which include reputational and legal damage.

The level of security that you receive from email depends on the email service provider you choose and how strictly you adhere to the best cybersecurity practices. Some services, such as Gmail and Office 365 provide built-in encrypted emails and attachments. Others, such as Proton Mail, offer a true peer-to-peer email encryption solution that ensures your messages are secure and private.

Another method of securing emails is by using a password-protected file. The person who received the message will need to click on an image and then enter the password in order to view the contents. It is a good idea to send the password to the recipient via an encrypted communication method such as text messages or phone call so that the recipient is aware that they have the password before they open the email.

It is also possible to use a document-workflow software to create, collaborate and share confidential documents in a secure way. PandaDoc, for example, is easy and quick to use and offers an efficient method to erase sensitive information from documents as well as emails and PDFs.